ExDesk
ExDesk offers a web based help desk software and customer service solution for your IT support, service provider, and
E-business needs, as well as full customization and rapid deployment. ExDesk provide your help desk with trouble ticketing,
dispatch, feedback, and reporting.
TSC2 Help Desk
TSC2 Help Desk is a multi-user Windows application that provides a suite of integrated tools for managing a technical
support department. The program includes work order management, equipment inventory, scheduling, reporting, network
auditing, and a web interface. Each work order has separate problem and resolution fields. You can also attach screenshots,
files, or documents to any work order, and assign it to a specific technician.
SupportPRO SupportDesk
SupportPRO is a help desk tool for customer service and technical support. It allows users to submit trouble tickets via a
web form, it gives you the chance to email the creator of a trouble ticket when updating or closing out a trouble ticket.
IssueTrak IT Help Desk
IssueTrak is designed to help your organization more effectively communicate, organize, track, and report on the IT issues that
affect your business. The functionality includes: Call Management, Problem Management, Notification, Change Management, Asset
Management, Knowledge Management, Service-Level Management, Customer Self-Service, and Detailed Management Reporting amongst others.
HelpMaster Pro
HelpMaster Pro is a modular suite of specialized applications working together to provide a total helpdesk software package.
Each of the modules is listed below with a brief overview of its function. The modules perform some functions independently,
but each of them has been designed to compliment the other modules, thereby providing a powerful, scalable and comprehensive
helpdesk solution.
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